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CONTACT

CONTACT

From the largest fleet operators to individual owners PSV have a wide range of parts, services and solutions to help keep your vehicles on the road. We support the products we supply with our in-house engineering workshops and in-field technical support. Please use the contact form for general enquires or to direct your enquiry to the correct department please use one of our specific forms.

PSV Transport Systems, 21 Impresa Park, Pindar Road, Hoddesdon, EN11 0DL
UK Tel: +44(0)1992 479950. Option 1 for sales team. Option 2 for all other enquiries
Email: Please use the email contacts below to direct your enquiry.

Contacts

Help us to help you. Please use the forms in the attached links to direct your enquiry to the correct department or email one of our sales team directly. Please email one member of the team and we will circulate if required.

Parts ID Request

Send details of Parts to be identified

Nick@psvltd.co.uk
Peter@psvltd.co.uk
Joel@psvltd.co.uk

For Ramps and Doors:
E.gould@psvltd.co.uk

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Pricing Requests

Request Pricing

Nick@psvltd.co.uk
Peter@psvltd.co.uk
Joel@psvltd.co.uk

Placing Orders

To place an order and confirm pricing

Dave@psvltd.co.uk
Orders@psvltd.co.uk

Van Sales

To request a visit from one of our van sales reps

Leicester and North including Scotland: Rob@psvltd.co.uk
South: Ian@psvltd.co.uk
Wales: Anthony.davies@psvltd.co.uk

Parts Return

Send details of Parts to be Returned

Nick@psvltd.co.uk

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Repair Collection

Request the collection of units for repair when an order already exists

Jasmine@psvltd.co.uk
Georgia@psvltd.co.uk

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Core Collection

Arrange collection of old units and request outstanding surcharge statements

Nick@psvltd.co.uk
Georgia@psvltd.co.uk

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Order Tracking

Request order updates and tracking

craig@psvltd.co.uk

All orders are sent with an itemised email delivery notification. If you aren't receiving these please email martyn@psvltd.co.uk

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Warranty Claims

Send details of warranty claim units. Request warranty results.

Leigh@psvltd.co.uk
Warranty@psvltd.co.uk

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Contractual 

All matters relating to existing contracts or new enquiries

Martyn@psvltd.co.uk

Delivery error/discrepancy:

For questions/issues regarding deliveries received

Mark@psvltd.co.uk
Craig@psvltd.co.uk
Stores@psvltd.co.uk

Feedback

We want to hear how we can improve. If you have any issues or want to add anything positive

Martyn@psvltd.co.uk

Or leave feedback here

Tracking numbers and delivery progress updates are available for all orders sent by courier. If you aren't receiving email updates please ensure we have your correct email address.

DELIVERIES MADE BY PSV VAN

Deliveries made in London by PSV Van can now be tracked by our delivery app. PODs and Tracking are available for up to 30 days from the point of delivery. You will need your order number and your email address which must be linked to the delivery depot address. For PODs outside of the 30 day window or to link your email to a delivery address please contact our team using the form below or by emailing purchasing@psvltd.co.uk.

ORDER FULFILLMENT AND LOGISTICS

PSV stock thousands of products available for same day dispatch. We have logistics and delivery solutions for every customer requirement. Our customers benefit from our 'one stop shop' approach meaning fewer, combined deliveries, less packaging waste, less courier charges and less administration work associated with using multiple suppliers for the same range.

PSV Delivery

Our team of van delivery drivers deliver daily to London and surrounding areas.

Overnight Courier

We work with overnight courier providers to find the right solution for small consumable orders to oversize ramp and panels deliveries. We offer a number of timed delivery services.

Collection from Hoddesdon

Our trade counter is open daily and provides our customers with a pick up and drop off point. We offer a 'while you wait' repair service for the majority of our PSV Exchange range.

Collection from Northern Ireland

We have a constant flow of parts between our Hoddesdon and Ballymena depots. We are able to send any parts to Ballymena via our scheduled consignments for collection at no courier cost.

Export

We work with our export customers and a number of freight providers to send large consignments via sea and air freight.

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